Privacy Policy

CareRida ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, websites, mobile applications, and products (collectively, the "Services"). This policy complies with CTIA guidelines and applicable U.S. federal and state privacy laws, including CCPA, CPRA, VCDPA, CPA, CTDPA, and others.

 1. Information We Collect: We may collect the following categories of personal information:

• Identifiers: Name, phone number, email address, device identifiers, IP address
• Commercial Information: Transaction history, product/service preferences
• Geolocation Data: Approximate or precise location, depending on device settings
• Internet or Network Activity: Browsing history, interactions with our Services
• Audio, Electronic, or Visual Data: Customer service call recordings or user-uploaded content
• Inferences: Preferences and behavior based on your interactions
• Sensitive Personal Information: With your consent, we may collect location or payment data where required
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2. How We Collect Information: We collect information:

• Directly from you: When you register, purchase, contact support, or otherwise interact with us
• Automatically: Through cookies, web beacons, and similar technologies
• From third parties: Such as service providers, advertising networks, and partners

3. Use of Personal Information: We may use your information to:

• Provide, operate, and maintain our Services
• Improve and personalize user experience
• Process transactions and send related information
• Respond to customer inquiries and support requests
• Comply with legal obligations
• Prevent fraud and enforce terms

4. Sharing Personal Information: We do not sell your personal information. We may share your data with:

• Service Providers: Who assist with business operations and are contractually bound to safeguard your information
• Affiliates & Partners: For business and operational purposes, under strict confidentiality
• Law Enforcement: When required by law or in response to valid legal process
• Business Transfers: In the event of a merger, acquisition, or asset sale

5. Consumer Rights Under State Privacy Laws: Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have the right to:

• Know what personal information we collect, use, and disclose
• Access a copy of your personal data
• Delete personal information we have collected
• Correct inaccuracies in your personal data
• Opt-out of sale or sharing of personal information
• Limit use of sensitive personal information

To exercise your rights, email us at [insert contact email] or call [insert toll-free number]. We will verify your identity before processing your request. Authorized agents may submit requests on your behalf, with appropriate documentation.

6. Data RetentionWe retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Data Security: We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

8. CTIA Compliance: We adhere to CTIA’s Best Practices and Guidelines for Location-Based Services and other applicable CTIA principles. Location data is:

• Collected only with user consent
• Used solely for services explicitly requested
• Not shared with third parties without prior, express consent
• Secured through encryption and access control

9. Children’s Privacy: Our Services are not directed at children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children without verifiable parental consent.

10. Updates to This Privacy Policy: We may update this Privacy Policy periodically. We will notify you of material changes through our Services or by email.

11. Contact Us: If you have any questions or concerns about this Privacy Policy or your data, please contact Us.

 'We do not share your personal or mobile information with third parties for marketing purposes.' 

  'We do not transfer consumer data to external organizations under any circumstances, even with user consent.' 

 'To opt out of future communications, text STOP or UNSUBSCRIBE.' 

• Message Types: Types of messages users will receive, such as:
• Promotional
• Informational
• Marketing content
• Message Frequency: Periodically, users will receive messages, such as:
• Daily (as needed only)
• Weekly  (as needed only)
• Cost Notice: Include a notice stating: Message and data rates may apply.
• Opt-Out Instructions: Clearly instruct users on how to stop receiving messages:
• Text STOP to [shortcode]
• For assistance, text HELP 3127544139